Help Center

Fast Answers for Creators, Brands & Agencies

Subscriptions via Buy Me a Coffee, licensing rules, whitelisting, claims, downloads, and custom deals - all in one place.

Knowledge Base

Clear, concise answers - short and to the point.

Account & Access

Sign in on the Login page. Your active subscription automatically unlocks downloads. If you subscribed on Buy Me a Coffee, make sure you used the same email on TopAudio to match access.

Login Browse Music

Use the password reset on the Login page. If your email is not recognized, you may have subscribed with a different address on Buy Me a Coffee - contact support and we will align accounts.

Login Contact Support

Subscriptions via Buy Me a Coffee

All subscriptions are processed via Buy Me a Coffee. Choose your tier and complete checkout. Access on TopAudio is instant once your membership is active.

Subscribe on BMC Pricing

Manage your membership directly in your Buy Me a Coffee account. Content published while your plan was active remains licensed; new uploads after cancellation are not covered.

Subscribe on BMC FAQ

Licensing & Usage

Both plans include commercial usage. Flow Starter covers one YouTube channel and typical creator projects. Flow Master expands to up to five channels, adds priority support and exclusive content. For TV, apps, multi-brand, or network use, request a Custom License.

Pricing Custom License (email)

No attribution is required for paid plans. If you are using a free download where allowed, follow the attribution note provided during download.

YouTube Claims & Whitelisting

Go to your Profile and add your channel URL. Flow Starter allows 1 channel; Flow Master allows up to 5. We process whitelisting quickly so your monetization stays intact.

Open Profile FAQ: Whitelisting

If your channel is whitelisted and your plan is active, claims should not persist. If a claim appears, submit the video URL via the Unclaim page - we typically remove claims within 24 hours.

Unclaim Contact Support

Downloads & Formats

MP3 is available to all subscribers. WAV is available on selected tiers (e.g., Flow Master) or via Custom License. Need stems or cutdowns? Write to us - we often have alternates and can prepare custom deliverables.

Pricing Request Stems (email)

Technical Support

Try a hard refresh (CTRL/CMD+Shift+R). Disable ad/script blockers for TopAudio.io. If the issue persists, send us your OS, browser, and a short screen recording - we’ll fix it fast.

Contact Support

Custom Licensing & Invoices

Email us with your project scope, territory, media, and term. We will propose terms, send an invoice from TopAudio (PVT) LTD, and deliver documents upon payment.

Email Sales

Buy Me a Coffee provides receipts automatically. If you require a business invoice from TopAudio (PVT) LTD, send your details and we will issue one that matches your membership.

Request Invoice (email)

Quick Actions

Do it in a few clicks.

Guides

Step-by-step, under 5 minutes.

Subscribe via Buy Me a Coffee

1
Open the membership page.
2
Choose Flow Starter or Flow Master.
3
Complete checkout on BMC.
4
Sign in on TopAudio.io with the same email.
5
Start downloading and licensing instantly.

Open

Whitelist your YouTube channel

1
Ensure your subscription is active.
2
Go to your Profile on TopAudio.io.
3
Add your YouTube channel URL.
4
Save changes and wait for confirmation.
5
Publish videos - monetization stays on.

Open

Remove a YouTube Content ID claim

1
Copy the URL of your claimed video.
2
Open the Unclaim page on TopAudio.io.
3
Paste the link and submit the form.
4
We remove claims typically within 24 hours.
5
Recheck YouTube Studio for status updates.

Open

Need a human?

We typically respond within 24 hours (faster on Flow Master).

Email Support

For Content ID emergencies, include your video URL and a brief description.

Ready to create? Get licensed in minutes.